About SMC Plumbing & Heating
Built in Cardiff. Built on care.
Since 2011, SMC has grown around a simple promise: honest advice, careful workmanship and making sure every job is done properly.
Cardiff based · Established 2011Established 20111,000+ customer reviewsMulti-award-winningCardiff & CF postcodes
Where it began
A business built around the customer.
SMC started in 2011 with a simple belief: customers deserved better communication, honest advice and work completed with genuine care.
It was never about becoming the biggest company or rushing through the most jobs. It was about building trust, taking pride in every detail and leaving each home knowing we had done the best job possible.
The vans, the team and the business have grown, but the values remain the same. We keep learning, investing and improving because every job carrying the SMC name matters to us.
Then and now
The business grew. The values stayed.
Industry recognitionAwards & recognition
Recognition earned through the work.
We are proud to have been recognised for both our technical standards and the way we support customers. These commendations reflect the values SMC was built around.
Meet the team
The people behind SMC.
Experienced engineers, apprentices and the same straightforward approach on every job.
Second-year apprentice
Shayne
Shayne’s work is coming along as nicely as his smile. He works hard, is always polite and regularly gets mentioned in customer feedback for being friendly and respectful.
Engineer
Rob
Rob has been part of the furniture at SMC for the last eight years. He’s a hard worker and a dependable pair of hands—happy on the job, but even happier when Friday comes around.
First-year apprentice
Caden
The youngest of the bunch, Caden brings an amazing smile and plenty of enthusiasm. He’s still finding his feet, but he’s putting the hours in and learning the most important lesson: hard work pays off.
What matters to us
The standards behind every SMC job.
Care for the customer
We listen, explain the options clearly and treat your home with respect from the first conversation to the finished job.
Pride in the work
We aim for work that is safe, tidy and built to last—not the quickest route out of the door.
Always improving
Training, better tools and honest reflection help us keep improving the service we provide.
Local to Cardiff
Covering Cardiff, Caerphilly and CF postcodes.
We are a local team serving homeowners and landlords across Cardiff, Caerphilly and the surrounding CF postcode areas. That local knowledge means practical appointment planning and a familiar team when you need us again.
Contact SMCGas Safe registeredRegistration 570503
Approved installersBaxi approved and Worcester Bosch accredited
Trusted locallyMore than 1,000 customer reviews
Recognised serviceMulti-award-winning Cardiff business
Accredited and recognised
Qualified, trusted and accountable.
