Cookie policy.

About this policy

This policy explains how SMC Plumbing & Heating uses cookies and similar technologies on this website. Cookies are small files stored by your browser. For information about how we handle enquiries and personal information, please read our Privacy notice.

Essential security cookies

Our hosting uses Cloudflare to help protect the website from automated abuse. Cloudflare may set the strictly necessary __cf_bm cookie on this website’s domain. It supports bot detection and helps distinguish legitimate visitors from automated traffic. It is not used by SMC for advertising or analytics.

Provider: Cloudflare. Duration: expires after 30 minutes of continuous inactivity. The cookie contains encrypted information used for bot detection. Read Cloudflare’s cookie information and privacy policy for further details.

Optional Google Analytics

With your consent, we use Google Analytics 4 (provided by Google) to understand visits, pages viewed, visit duration, traffic sources and broad device and location information. Google Analytics is not loaded until you choose “Accept analytics”. Advertising storage, advertising personalisation and Google signals are disabled in our website tag.

Analytics may set _ga and _ga_H249YQ06LN cookies to distinguish browsers and maintain session information. These cookies can last up to two years and may be renewed on later visits. Google processes analytics information on its infrastructure, which may be outside the UK. See Google’s privacy policy.

Your choice

You can accept or reject analytics using the banner. Both choices allow you to use the website. Use “Cookie settings” in the footer to change your choice or withdraw consent. Withdrawing consent stops this website’s Analytics collection and removes accessible Google Analytics cookies; it does not erase information already collected.

We remember your choice in your browser’s local storage under smc_analytics_consent_v1 for up to 180 days, then ask again. This preference storage is used only to remember your choice. Clearing browser storage will also reset the choice. Security cookies remain separate from optional analytics.

Other website features

Our photographs and videos are hosted with the website, and the displayed reviews do not load a third-party review widget.

When you submit an enquiry, FormSubmit processes it and forwards it to us. WhatsApp, social media and review links take you to external services when you choose to open them. Those services have their own privacy and cookie policies. See our Privacy notice for more information about enquiries.

Contact and updates

If you have a question about this policy, email scott@smcplumbingandheating.uk. We will update this notice if the technologies used on the website change.

Last updated: 26 October 2026